Privacy Policy | Dressed by EG

At Dressed by EG ("we," "us," or "our"), we care about your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website dressedbyeg.com (the "Site") or make a purchase from us. By using our Site, you agree to the practices described in this policy.

1. Information We Collect

We collect information that you provide directly to us, as well as information that is collected automatically when you visit our Site.

Information you provide:

Name, email address, mailing address, and phone number when you place an order or contact us
Payment information (credit card number, billing address) when you make a purchase. Note: payment information is processed securely by our third-party payment processor and is not stored on our servers
Any other information you choose to provide when contacting us, leaving a review, or signing up for our newsletter

Information collected automatically:

Device information (browser type, operating system, device type)
IP address and general location data
Pages visited, time spent on the Site, and referring website
Cookies and similar tracking technologies (see Section 5 below)

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your orders, including shipping and handling returns
To communicate with you about your order, respond to your inquiries, and provide customer support
To send you marketing emails and newsletters, if you have opted in. You can unsubscribe at any time
To improve our Site, products, and customer experience
To detect and prevent fraud or other illegal activity
To comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service providers who help us operate our business, such as payment processors, shipping carriers, email marketing platforms, and website hosting services. These providers only have access to the information they need to perform their services and are required to protect it
Legal authorities if required by law, subpoena, or court order, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others

In plain language: We will never sell your information. The only people who see it are the ones who need it to get your order to your door or to help us run the business.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our Site uses SSL encryption to secure data transmitted between your browser and our servers. Payment transactions are processed through PCI-compliant third-party providers.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device when you visit our Site.

We use cookies to:

Remember items in your shopping cart
Understand how visitors use our Site so we can improve it
Deliver relevant marketing content if you have opted in

You can control cookies through your browser settings. Disabling cookies may affect certain features of the Site, such as the ability to add items to your cart.

6. Third-Party Links

Our Site may contain links to third-party websites, such as social media platforms. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any third-party sites you visit.

7. Children's Privacy

Our Site is intended for a general audience and is not directed at children under 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If we learn that we have collected personal information from a child under 13 without such consent, we will take steps to delete it promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at hello@dressedbyeg.com so we can address the situation.

A note about our brand: While Dressed by EG designs clothing for children and young women, all purchases and account interactions are expected to be made by a parent or guardian. We take children's privacy seriously.

8. Your Rights

Depending on where you live, you may have certain rights regarding your personal information, including:

The right to access the personal information we hold about you
The right to request correction of inaccurate information
The right to request deletion of your personal information
The right to opt out of marketing communications at any time

To exercise any of these rights, please email us at hello@dressedbyeg.com. We will respond to your request within 30 days.

9. Email and Marketing Communications

If you sign up for our newsletter or make a purchase, we may send you promotional emails about new products, special offers, and brand updates. Every marketing email includes an unsubscribe link at the bottom. If you opt out, we will stop sending promotional emails, but we may still send transactional emails related to your orders.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Order information is retained for accounting and legal purposes. If you request deletion of your account or data, we will honor that request, subject to any legal obligations we may have to retain certain records.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Dressed by EG
Email: hello@dressedbyeg.com
Website: dressedbyeg.com